SMEs / SMBs Are Missing Out on the Benefits of Business Excellence

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A Breakthrough
Do-It-Yourself
Platform

Practical Approach To Strategy Formulation,
Strategy Execution And Business
Improvement With Visibility, Accountability
And Results Like Nothing Before!

  • my business excellence secure-online-portal Secure On-Line Portal
  • step-diy Step by Step DIY Instructions in the Right Sequence
  • visual-tracking Visual Tracking of Improved Business Performance
  • win-win-win-customers Win-Win-Win for Customers, Employees and Owners

Why You Should Implement
Business Excellence
In Your SME

As the Owner or Manager of an SME,
do you suffer from…

  • Poorly executed business strategic plans ?
  • Under-performing processes and systems ?
  • Insufficient time to work ON the business ?
If your business has more than 40 employees and is structured as a single Profit or Cost Centre, My Business Excellence is ideally suited, especially if the following keep you awake at night…

If your business has more than 40 employees and is structured as a single Profit or Cost Centre, My Business Excellence is ideally suited, especially if the following keep you awake at night…

  • Strategic Plans often left on the shelf, rarely updated and poorly executed
  • Inefficient business processes and support systems
  • Individuals not accountable for executing strategic actions or for improving key processes
  • Ad-hoc approach to the selection, tracking and use of Key Performance Indicators
  • Tired of trying partial solutions that haven’t
    lived up to their promise
  • Sceptical of expensive consultant-led
    solutions
Online DIY Portal

Online DIY Portal

The Portal provides you and your people with instructions, visibility and accountability every month for the things that matter most for on-going business success.

Pacemaker Advantage

Pacemaker Advantage

The Pacemaker will set you up and keep you on track with the overall DIY program.

Early Wins

Early Wins

Provided you and your people follow the instructions, the benefits of process improvement projects completed in your first year will dwarf the cost of your Portal subscription.

The My Business Excellence Framework

Business Excellence for SMEs Business Excellence for SMEs

Business Excellence for SMEs

Overview

Shared Strategic Direction Shared Strategic Direction

Shared Strategic Direction

Prerequisite 1

Process Design & Improvement Process Design & Improvement

Process Design & Improvement

Prerequisite 2

Performance Measurement & Feedback Performance Measurement & Feedback

Performance Measurement & Feedback

Prerequisite 3

Knowledge Capture & Leverage Knowledge Capture & Leverage

Knowledge Capture & Leverage

Prerequisite 4

Leadership & Management of Change Leadership & Management of Change

Leadership & Management of Change

Prerequisite 5

By Following This Business Excellence Sequence,
You Can Expect BIG Benefits…

  • Your rolling 3-year Strategic Plan formulated and executed in full (a huge benefit given that experts suggest >60% of all strategic plans fail to get executed properly!)
  • Average Benefit to Cost ratio across all your process improvement projects approximately 5-10 : 1 (massive net benefits in this!) Typical overall productivity gain of at least
    25% over 5 years.
  • Average halving of Cycle Times (measured by elapsed calendar days) for those repetitive processes you target for improvement – effectively doubling the speed. Just imagine what this does for your competitive position!
  • Minimum cumulative savings over 5 years that are too large
    to ignore (see the above BUSINESS CASE for YOUR business).

Key
Features Of
Our Approach

  • A part-time internal or external Pacemaker to keep you on track with the program during your first 2 years.
  • Portal access to all the detailed DIY instructions – You will always know where you are up to and what you must do next.
  • Portal access to your own secure information for on-going monthly maintenance of your Strategic Plan, your Process Model for day to day operations, plus all associated Key Performance Indicators (KPIs) – an easy-to-use Management Information System (MIS) in graphical form that enables you to track your business improvements visually, and with full accountability of your key people for the things that matter.
  • Regular automatic and secure backups of your sensitive information.
  • On-going maintenance and use of your own secure Portal to continue the relentless pursuit of excellence in the subsequent years.
  • Specialist backup support if you get stuck at any point in the journey.
Portal Walkthrough

Portal Walkthrough

INCLUSIONS
  • Full step by step instructions, for your transformational journey to business excellence
  • Graphical user interface for simple data entry and editing
  • Specification of how to RUN your business via a 1-page Process Model
  • Specification of how to CHANGE your business via a 1-page Strategic Plan
  • Automated graphical tracking and reporting of operational and strategic KPIs
  • Involvement of all employees in process improvement activities
  • Clarity and accountability for who needs to do what and when
  • Encrypted security, backups and access controls for your organisation’s information
  • Quantification of the rapidly accruing net financial benefits
  • Specialist backup support if you get stuck at any point in the journey

Choose your SME's subscription
YEARLY (Save 25%)
AU$2400
SUBSCRIBE NOW

Inclusive of GST for an Australian SME

Fixed rate for as long as subscription is maintained

Payment by Credit Card and auto-renewal direct debit

Controlled access for any number of employees

Regular updates

Testimonials

Testimonials

  • “It was big, grunty stuff and was part of the scaling that has helped the business go from 500 travellers per annum to 350,000. It has completely changed the way we do things at Intrepid, we are far more efficient and profitable  as a result.”

    Darrell Wade

    Founder, Intrepid Travel. CEO, PEAK Adventure Travel Group
  • “I’ve worked with Mark since 2004 and the best recommendation I can give is that his methods work. When implemented correctly, they can make an enormous difference to the efficient running of a business, and significantly improve the bottom line”

    Jason Tunbridge

    Director, Leadership Thinktank
  • “Savings of $600K over 5 years.”

    Member

    TEC 17
  • “Thanks again for providing a great framework for the Members to improve their returns to stakeholders.  The opportunity for increased efficiencies through analysis of processes… is thrilling!”

    Jeff Paterson

    TEC Chair
  • One of the best business decisions we have made, it has enabled our company to achieve significant improvements across a range of different areas. My Business Excellence has far exceeded our expectations and very quickly paid for our investment .

    Craig Musson

    Managing Director, WAFEX

Choose Your Business Type

By Following The My Business Excellence Instructions,
Cumulative Savings Over The Next 5 Years Should Exceed

$

RUN My Business

CHANGE My Business

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