Capture Knowledge and Leverage it for Business Excellence
Knowledge management is a relatively new addition to the business excellence framework having been added in the last 40 years or so.
There have been three main driving forces for it’s inclusion:
- Technological Change;
- Globalisation; and
- Mobile Workforces
All three driving forces put pressure on every business to capture knowledge for maximum competitive advantage.
Knowledge Capture and Leverage:
- Demystifies “Knowledge Management”.
- Explains how the organisation’s Quality Assurance system can progressively become your organisation’s Knowledge Management system.
- Minimises the effort needed to build a powerful Knowledge Management system without the cost of overheads typically advocated in the literature!