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The Prerequisites For Excellence In Business

The Prerequisites For Excellence In Business

There are 5 Prerequisites for successful implementation of Business Excellence in any SME / SMB With Customer Delight throughout, the Prerequisites are... Process Design & Improvement (probably the best investment you’ll ever make) Shared Strategic...

CEO Role In Business Excellence Implementation

CEO Role In Business Excellence Implementation

The CEO role is critical. We have yet to see a successful SME / SMB Business Excellence implementation led by other than the CEO. The CEO must become the ‘Excellence Leader’ and drive, not merely participate in, the implementation. CEO Role in Business Excellence...

How quickly can an SME / SMB implement Business Excellence?

How quickly can an SME / SMB implement Business Excellence?

Implement Business Excellence 3 times faster than traditional consultant-led approaches The traditional consultant-led model for full implementation of business excellence has failed SMEs and SMBs. Unfortunately, penetration of the global SME / SMB sector with that...

KPI Selection – Keep It Simple!

KPI Selection – Keep It Simple!

KPI selection by SMEs / SMBs is often sub-optimal. However, if your business has an agreed 1-page Strategic Plan (to CHANGE the business) plus an agreed 1-page Process Model (to RUN the business), selecting the right KPIs is simple. Everything your business does must...

Promoting Business Excellence – Government Role

Promoting Business Excellence – Government Role

Governments throughout the world recognise the importance of the SME / SMB sector to their economies. And they do try to help with various initiatives aimed at making their SME / SMB sectors more competitive. But sadly, even after 50 years of proven net benefits for...

Failed Consulting Model For Full Business Excellence

Failed Consulting Model For Full Business Excellence

Despite the collective best efforts of management consultants, less than about 1% of the world's SMEs / SMBs today have a well structured approach to pursuing Business Excellence. Failed Consulting Model Given that the few successful implementations in SMEs / SMBs...

Proven Benefits Of Business Excellence

Proven Benefits Of Business Excellence

When implemented well, the proven benefits of the never-ending Business Excellence journey are immense: Business revenue doubling over 3-5 years Benefit to Cost ratio >> 5:1 for multiple process improvement projects every year Overall productivity gain 25% - 35%...

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