Propelling Small & Medium-sized Enterprises towards Business Excellence and Industry Leadership

Excellence is the unlimited ability to improve the quality of what you have to offer. – Rick Pitino

A Breakthrough
Do-It-Yourself
Platform

Practical Approach To Strategy Formulation,
Strategy Execution And Business
Improvement With Visibility, Accountability
And Results Like Nothing Before!

  • my business excellence secure-online-portal Secure On-Line Portal
  • step-diy Step by Step DIY Instructions in the Right Sequence
  • visual-tracking Visual Tracking of Improved Business Performance
  • win-win-win-customers Win-Win-Win for Customers, Employees and Owners

Why You Need
Business Excellence
In Your SME

Wipe out mediocrity and lead your SME to Excellence…

  • Create and execute strategic plans that actually work!
  • Upgrade and streamline your company’s processes and systems!
  • Reap the rewards of you and your people working ON the business as well as IN the business!
Request a Free Demo

The My Business Excellence Framework

Business Excellence for SMEs Business Excellence for SMEs

Business Excellence for SMEs

Overview

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Shared Strategic Direction Shared Strategic Direction

Shared Strategic Direction

Prerequisite 1

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Process Design & Improvement Process Design & Improvement

Process Design & Improvement

Prerequisite 2

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Performance Measurement & Feedback Performance Measurement & Feedback

Performance Measurement & Feedback

Prerequisite 3

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Knowledge Capture & Leverage Knowledge Capture & Leverage

Knowledge Capture & Leverage

Prerequisite 4

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Leadership & Management of Change Leadership & Management of Change

Leadership & Management of Change

Prerequisite 5

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With My Business Excellence®,
Achieve GREATNESS…

  • A strategic plan with full execution. The 3-year strategic plan and proactive execution framework drives your leap towards excellence.
  • Average Benefit to Cost ratio of 7 : 1 across all your process improvement projects. You’ll get to see the REAL value of process improvement.
  • Typical overall productivity gain of 25% over 5 years. Unified under one common Vision and with the right techniques, your people produce stronger results.
  • Better competitive position through speedy processes. Cut Cycle Times in half for the repetitive processes you target for improvement.
  • Massive Net Savings. The My Business Excellence® approach highlights and exploits opportunities to grow your Net Savings. Get your free Business Case and see your 5-year forecast.

Key
Features Of
The Approach

  • Access to the breakthrough My Business Excellence® Portal that offers a complete management system for implementing the My Business Excellence® approach.
  • Detailed instructions and templates that are easy to follow and keep you informed of progress.
  • Easy-to-use graphical Management Information System (MIS) that enables you to track your business performance visually every month.
  • A part-time internal or external Pacemaker to keep you on track with the program during your first 2 years.
  • Regular automatic and secure backups of your sensitive information.
  • On-going maintenance and use of your secure Portal for the continued pursuit of excellence.
  • Specialist support if you get stuck at any point.
  • and much more…
Online DIY Portal

Online DIY Portal

The Portal provides you and your people with instructions, visibility and accountability every month for the things that matter most for on-going business success.

Pacemaker Advantage

Pacemaker Advantage

Just like its medical counterpart, your Pacemaker will guide you and keep you on track with the program and ensure that the rhythm at the heart of the implementation is maintained.

Early Wins

Early Wins

Follow the My Business Excellence® implementation sequence for guaranteed net savings fast. Our guarantee for the Net Savings in Year 1 is provided with your free Business Case.

CHOOSE THE RIGHT PLAN FOR YOUR BUSINESS BASED ON CURRENT ANNUAL SALES

For every Plan, subscription payments over 5 years add up to about

1% of the forecast Net Savings

Plan 1
Up to $5M Sales/yr
per year
AU$2,400

PLAN INCLUDES:

Detailed Instructions for:

Pacemaker Role
Management Team Buy-In
Customer Focus
Shared Strategic Direction
Process Design & Improvement
Performance Measurement & Feedback
Knowledge Capture & Leverage
Leadership & Management of Change.
Management Information System for:

Monitoring and Maintaining:
1-Page Process Model for Operations
KPIs for Key Processes
1-Page Strategic Plan
KPIs for strategic Objectives
Secure Access for Any Number of Employees
Accelerated Net Savings
Forecast $75K in Year 1
REQUEST FREE DEMO
Plan 2
Up to $20M Sales/yr
per year
AU$5,600

PLAN INCLUDES:

Detailed Instructions for:

Pacemaker Role
Management Team Buy-In
Customer Focus
Shared Strategic Direction
Process Design & Improvement
Performance Measurement & Feedback
Knowledge Capture & Leverage
Leadership & Management of Change.
Management Information System for:

Monitoring and Maintaining:
1-Page Process Model for Operations
KPIs for Key Processes
1-Page Strategic Plan
KPIs for strategic Objectives
Secure Access for Any Number of Employees
Accelerated Net Savings
Forecast $300K in Year 1
REQUEST FREE DEMO
Plan 3
Up to $50M Sales/yr
per year
AU$15,700

PLAN INCLUDES:

Detailed Instructions for:

Pacemaker Role
Management Team Buy-In
Customer Focus
Shared Strategic Direction
Process Design & Improvement
Performance Measurement & Feedback
Knowledge Capture & Leverage
Leadership & Management of Change.
Management Information System for:

Monitoring and Maintaining:
1-Page Process Model for Operations
KPIs for Key Processes
1-Page Strategic Plan
KPIs for strategic Objectives
Secure Access for Any Number of Employees
Accelerated Net Savings
Forecast $750K in Year 1
REQUEST FREE DEMO
Plan 4
Up to $100M Sales/yr
per year
AU$33,800

PLAN INCLUDES:

Detailed Instructions for:

Pacemaker Role
Management Team Buy-In
Customer Focus
Shared Strategic Direction
Process Design & Improvement
Performance Measurement & Feedback
Knowledge Capture & Leverage
Leadership & Management of Change.
Management Information System for:

Monitoring and Maintaining:
1-Page Process Model for Operations
KPIs for Key Processes
1-Page Strategic Plan
KPIs for strategic Objectives
Secure Access for Any Number of Employees
Accelerated Net Savings
Forecast $1.5M in Year 1
REQUEST FREE DEMO
Plan 5
> $100M Sales/yr
per year
AU$44,500

PLAN INCLUDES:

Detailed Instructions for:

Pacemaker Role
Management Team Buy-In
Customer Focus
Shared Strategic Direction
Process Design & Improvement
Performance Measurement & Feedback
Knowledge Capture & Leverage
Leadership & Management of Change.
Management Information System for:

Monitoring and Maintaining:
1-Page Process Model for Operations
KPIs for Key Processes
1-Page Strategic Plan
KPIs for strategic Objectives
Secure Access for Any Number of Employees
Accelerated Net Savings
Forecast > $1.5M in Year 1
REQUEST FREE DEMO

For Australian businesses, prices include GST

Our Latest Blog Posts

Definition of Operational Excellence

Definition of Operational Excellence

Operational excellence (sometimes referred to as Business Excellence), is a methodology for building a desirable result throughout an organisation’s processes and is an integral part of organisational leadership and organisational intelligence.

If you want to take your business’s productivity to new heights, you’ll want to implement a strategy for operational excellence.

Read more
Testimonials

Testimonials

  • “It was big, grunty stuff and was part of the scaling that has helped the business go from 500 travellers per annum to 350,000. It has completely changed the way we do things at Intrepid, we are far more efficient and profitable  as a result.”

    Darrell Wade

    Founder, Intrepid Travel. CEO, PEAK Adventure Travel Group

  • “I’ve worked with Mark since 2004 and the best recommendation I can give is that his methods work. When implemented correctly, they can make an enormous difference to the efficient running of a business, and significantly improve the bottom line”

    Jason Tunbridge

    Director, Leadership Thinktank

  • “Savings of $600K over 5 years.”

    Member

    TEC 17

  • “Thanks again for providing a great framework for the Members to improve their returns to stakeholders.  The opportunity for increased efficiencies through analysis of processes… is thrilling!”

    Jeff Paterson

    TEC Chair

  • One of the best business decisions we have made, it has enabled our company to achieve significant improvements across a range of different areas. My Business Excellence has far exceeded our expectations and very quickly paid for our investment .

    Craig Musson

    Managing Director, WAFEX

Choose Your Business Type

By Following The My Business Excellence Instructions,
Cumulative Savings Over The Next 5 Years Should Exceed

$

RUN My Business

CHANGE My Business

The Business Case for Business Excellence Get Now