Build A High Performing SME Business

A pragmatic approach to profitable sustainable growth

 

Running An SME Business Is Hard

Resources are limited and everyone is busy working IN the business.

Frustrated by poor execution of past strategic plans?

Frustrated by business inefficiencies and temporary fixes?

Concerned over employee skill levels?

Unsure about how to build the right IT capability?

 

We understand.
We've helped 100s of businesses just like yours

With our step-by-step My Business Excellence approach you will…

  • Create and execute strategic plans that actually work!
  • Upgrade and streamline your company’s processes and systems!
  • Reap the rewards of you and your people working ON the business as well as IN the business!

How It
Works

  • Facilitate development of your strategy for business excellence via a 2-day workshop, and support you during the crucial first 6 weeks.
  • For the rest of Year 1, support you and your people in executing your strategy and provide the training, coaching and tools required to execute your strategy in full and build your business excellence capability.
  • During Year 2, coach the business in how to consolidate your business excellence capability, build a continuous improvement culture, and become total self-sufficient from then on.

We GUARANTEE your benefits will exceed your costs, even within Year 1

Download Your Free eBook

The 5 Master Steps for Sustainable Profitable Growth 

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The My Business Excellence Framework

Business Excellence for SMEs Business Excellence for SMEs

Business Excellence for SMEs

Overview

Shared Strategic Direction Shared Strategic Direction

Shared Strategic Direction

Prerequisite 1

Process Design & Improvement Process Design & Improvement

Process Design & Improvement

Prerequisite 2

Performance Measurement & Feedback Performance Measurement & Feedback

Performance Measurement & Feedback

Prerequisite 3

Knowledge Capture & Leverage Knowledge Capture & Leverage

Knowledge Capture & Leverage

Prerequisite 4

Leadership & Management of Change Leadership & Management of Change

Leadership & Management of Change

Prerequisite 5

Testimonials

Testimonials

  • “It was big, grunty stuff and was part of the scaling that has helped the business go from 500 travellers per annum to 350,000. It has completely changed the way we do things at Intrepid, we are far more efficient and profitable  as a result.”

    Darrell Wade

    Founder, Intrepid Travel. CEO, PEAK Adventure Travel Group
  • “I’ve worked with Mark since 2004 and the best recommendation I can give is that his methods work. When implemented correctly, they can make an enormous difference to the efficient running of a business, and significantly improve the bottom line”

    Jason Tunbridge

    Director, Leadership Thinktank
  • “Savings of $600K over 5 years.”

    Member

    TEC 17
  • “Thanks again for providing a great framework for the Members to improve their returns to stakeholders.  The opportunity for increased efficiencies through analysis of processes… is thrilling!”

    Jeff Paterson

    TEC Chair
  • One of the best business decisions we have made, it has enabled our company to achieve significant improvements across a range of different areas. My Business Excellence has far exceeded our expectations and very quickly paid for our investment .

    Craig Musson

    Managing Director, WAFEX

Choose Your Business Type

By Following The My Business Excellence Instructions,
Cumulative Savings Over The Next 5 Years Should Exceed

$