Online Business Workshops and Coaching
We help your business survive and thrive by creating sustainable, profitable growth
Step by Step Instruction
A systematic approach to Strategic and Operational Excellence
Get the Support You Need
We support you throughout the process to maintain momentum and get the wins your business needs
Created for small and medium businesses with limited resources and time
Struggling to survive and thrive in the current environment?
Has your business been impacted by the COVID-19 crisis? Does your business model still make sense? Are your processesIf so, you and your management team are likely spending too much of your time working IN the business rather than ON it. You probably have great ideas on how to improve things but find little time to make the changes!
Does your business model still make sense? Or does it have the change?
Is your business agile enough to respond quickly in this continually changing environment?
Are you key processes poor, putting further pressure on your expenses?
Do you have a plan to best position your business once the crisis is over?
We’ve Helped 100s Of Businesses Just Like Yours
At My Business Excellence we’re passionate about building world-class businesses. Our implementation framework has been under continuous development since the early 80s when we helped introduce Total Quality Management (TQM) into Australia and New Zealand. We have helped businesses through numerous crises and recessions. Our approach enables you to do the right things, in the right order, at the right time.
What is My Business Excellence?
My Business Excellence is for small to medium businesses. Watch the video and learn the 5 prerequisites every business must master to survive and thrive the current crises.
Is Your Business Ready for the Post COVID-19 World?
Your Plan TO Succeed
Register for A Workshop Series
Select the workshops that best suit you and your business. We have workshops to train you and workshops to implement MBE with you.
Develop your Strategy
Set up your business for success by following our step by step instructions to formulate and begin executing your strategic objectives and improving your operations.
Survive and Thrive
Deliver huge wins by mastering the 5 prerequisites for excellence and hence achieve operational and strategic excellence.
What’s My Investment?
How much are poor processes costing your business? How many opportunities have you missed due to poor execution? Do you lie awake at night worrying about all the things you don’t know about your business, but probably should?
Are you sick of continually being reactive, fighting fires as they appear?
Lack of a systematic, practical approach to business improvement is costing you a great deal.
Let’s build the Foundation together
Starting at $8995 AUD
Flexible Payment Terms
Online Workshops & Coaching
Online Private Workshops & Coaching
Operational Excellence: We outline the structures required for Operational Excellence and explain how to implement them in your business. As all work is done through processes (including delivery of your strategy!) this is a fundamental build block for improved operational performance and strategic execution.
Business Model Analysis: We explain the process for reviewing your existing business model and identifying your key processes. We help you identify what parts of you business model must change to address the current and predicted future conditions within your industry and the wider market.
Strategic Analysis: We teach you exercises to understand the strengths, weaknesses, opportunities and threats to your business. What your ideal customer type is and what the expectations of your key stakeholders within the business are.
Strategic Planning: We teach you how to create a strategic plan that when executed will ensure your business not only survives, it thrives. We also identify the key business measures you must track to measure progress against your strategic plan.
Execution of our Strategic Plan: We explain how you perform risk assessments for each of your strategic objectives before identifying the Quarterly Projects you must undertake to manage these risks and begin progressing your plan.
Fast Process Improvement Planning: We teach you how to run a Fast Process Improvement (FPI) project to improve operations within your business.
Three 30 minute 1 on 1 coaching sessions to assist you in implementing the My Business Excellence approach in your business.
Operational Excellence: We identify and agree to put in place the structures required for Operational Excellence. As all work is done through processes (including delivery of your strategy!) this is a fundamental build block for improved operational performance and strategic execution.
Business Model Analysis: We review your existing business model and key processes to identify what parts of you business model must change to address the current and predicted future conditions within your industry and the wider market.
Strategic Analysis: We understand the strengths, weaknesses, opportunities and threats to your business. Who your ideal customer is and what are the expectations of the key stakeholders within the business.
Strategic Planning: We develop a strategic plan that when executed will ensure your business not only survives, it thrives. We also identify the key business measures we must track to measure progress against your strategic plan.
Execution of our Strategic Plan: We perform risk assessments for each of your strategic objectives before identifying the Quarterly Projects we must undertake to manage these risks and begin progressing your plan.
Fast Process Improvement Planning: Facilitate and scope your first Fast Process Improvement (FPI) project to improve operations
Support and advise your identified Process Managers for our Key Processes
Facilitate Monthly Progress review meetings
Why Choose Us?
We provide a systematic, low cost approach for Strategic and Operational Excellence within your small to medium business
The MBE approach involves improving customer outcomes and increasing productivity through the organization’s key processes. It is driven by strong leadership and management of change.
The My Business Excellence (MBE) framework is for any small to medium business that wishes to become agile and high performing in the shortest possible time. It comprises 5 prerequisites for excellence, all driven by the need to ensure customer delight in everything.
The MBE platform provides the technology to support your excellence journey. Built from the ground up, its features include framework resources, process improvement techniques, project management, knowledge management and performance reporting.
Chair, The Executive Connection
“ Thanks again for providing a great framework for the Members to improve their returns to stakeholders. The opportunity for increased efﬁciencies through analysis of processes… is thrilling! ”
Managing Director, WAFEX
” One of the best business decisions we have made, it has enabled our company to achieve significant improvements across a range of different areas. My Business Excellence has far exceeded our expectations and very quickly paid for our investment. “
Founder, Intrepid Travel
“ It was big, grunty stuff and was part of the scaling that has helped the business go from 500 travellers per annum to 350,000. It has completely changed the way we do things at Intrepid, and we are far more efﬁcient and proﬁtable as a result. ”
Implementing Excellence in small and medium businesses
+61 1300 722 815
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