by Mark James | Sep 21, 2015 | Business Excellence, FAQs
Yes there is. To make the overall Plan memorable for all employees to guide their day to day decision-making, it should be limited to seven or less strategic Objectives presented graphically on one page. Read More> 
by Mark James | Aug 9, 2015 | Business Excellence
KPI selection by SMEs / SMBs is often sub-optimal. However, if your business has an agreed 1-page Strategic Plan (to CHANGE the business) plus an agreed 1-page Process Model (to RUN the business), selecting the right KPIs is simple. Everything your business does must... 
by Mark James | Jul 6, 2015 | Business Excellence
Governments throughout the world recognise the importance of the SME / SMB sector to their economies. And they do try to help with various initiatives aimed at making their SME / SMB sectors more competitive. But sadly, even after 50 years of proven net benefits for... 
by Mark James | Jun 26, 2015 | Business Excellence
Despite the collective best efforts of management consultants, less than about 1% of the world’s SMEs / SMBs today have a well structured approach to pursuing Business Excellence. Failed Consulting Model Given that the few successful implementations in SMEs /... 
by Mark James | Jun 23, 2015 | Business Excellence
When implemented well, the proven benefits of the never-ending Business Excellence journey are immense: Business revenue doubling over 3-5 years Benefit to Cost ratio >> 5:1 for multiple process improvement projects every year Overall productivity gain 25%...