Business Excellence

The Steps To Implement Business Excellence In Your SME

The My Business Excellence (MBE) Framework is for any SME business that wishes to become high performing in the shortest possible time. It comprises five Prerequisites for excellence, all driven by the need to ensure Customer Delight in everything. Download a copy of our eBook to the right of this post if you would like more detailed information.

Implementation Challenge
How can you convert these five high level Prerequisites into concrete action?

Unfortunately, most SME business CEOs and their employees spend almost all their time working IN the business. To implement business […]

March 22nd, 2019|0 Comments

Definition of Business Excellence

Operational excellence (sometimes referred to as Business Excellence), is a methodology for building a desirable result throughout an organisation’s processes and is an integral part of organisational leadership and organisational intelligence. If you want to take your business’s productivity to new heights, you'll want to implement a strategy for operational excellence.

October 16th, 2018|0 Comments

Business Excellence For Small & Medium Businesses (SMEs / SMBs)

Market penetration of Business Excellence in the huge SMB/SME sector of the global economy is less than about 1 percent. It’s time to change that.

We need to change the way we implement business excellence in Small and Medium Businesses. SMEs/SMBs are NOT just small versions of big businesses. They require a simpler, faster and lower cost way of implementing excellence.

The standard big business approach of engaging a team of consultants to facilitate comprehensive implementation is not financially feasible for most SMBs. Largely as a result, approx. 99% of SMBs […]

October 14th, 2018|0 Comments

How to implement Business Excellence in an SME/SMB

When it comes to implementing business excellence, SMEs/SMBs are not just small versions of large businesses. They require a much simpler and more direct ‘hands-on’ way of implementing excellence for maximum return on investment.

The traditional large company approach of engaging external management consultants to facilitate comprehensive implementation is simply not feasible for most SMEs/SMBs. And so it is not surprising that less than about 1% of SMEs/SMBs globally are following that traditional expensive route. Unfortunately, the remaining 99% are not realising the immense net benefits of properly implementing business […]

September 25th, 2018|0 Comments

My Business Excellence Joins SME Association of Australia empowering SMEs

We are delighted to announce our recent membership as a Premium Member of the SMEA – SME Association of Australia – an excellent organisation focused on empowering SMEs.

The SMEA was founded in 2011 by business owners for business owners. It’s Vision – “Prosperity for Australia through empowering SMEs”.

As a Premium Member, My Business Excellence will contribute guest articles to the SMEA blog. Dr Mark Rehn’s first article entitled “Radically Changing SMEs with Future Forward Business Excellence” is now published there.
Our Shared Vision for Empowering SMEs
The reason we are excited […]

May 25th, 2018|0 Comments

Keeping your Strategic Plan current

Any strategic plan can quickly become out of date as business circumstances change. For this reason, many pundits suggest that strategic planning is dead. But they are dead wrong!

Sound strategic planning is essential to the success of every business. It is the vehicle for determining which market segments to play in and how to win in those segments. It also enables the resultant set of strategic objectives to be translated into concrete short term actions for the accountable staff.

So how can the plan – which might have been great […]

May 18th, 2017|0 Comments

Free eBook: The 5 Master Steps to Excellence in business

Free eBook: “The 5 Master Steps” sets out the prerequisites for successful implementation of Business Excellence in an SME
The 5 Master Steps of our free eBook are…

Shared Strategic Direction (everyone pulling the rope in the same direction)
Process Design & Improvement (probably the best investment you’ll ever make)
Performance Measurement & Feedback (getting what you measure – so measuring the right things)
Knowledge Capture & Leverage (further accelerating process improvements)
Leadership & Management of Change (keeping everyone engaged)

 Thought for the day: Excellence is not compulsory – but you can’t achieve greatness without it!

July 15th, 2016|0 Comments

Business Excellence Tools for SMEs / SMBs

The 3 Categories of Business Excellence Tools
Business Excellence tools for SMEs / SMBs are explained in 3 categories. First be clear on the desired outcome for your business and then choose carefully for most value.

Some tools may be regarded as significant business improvement initiatives, including Lean Management, Six Sigma, Business Process Reengineering (BPR), Balanced Scorecard, Quality Management Systems (QMSs), Total Quality Management (TQM) and Performance Benchmarking.  All of these major tools are sub-sets of Business Excellence and so they qualify as Business Excellence tools.
A few tools are now available to enable Business Excellence as […]

October 28th, 2015|0 Comments

How quickly can an SME / SMB implement Business Excellence?

Implement Business Excellence 3 times faster than traditional approaches
Provided an SME / SMB undertakes the recommended implementation steps within all 5 Prerequisites in the right sequence, the foundation for ongoing and ever-improving Business Excellence capability can be built within 2 years. It’s simple and costs little. And even within that first year, the quantified benefits will far exceed the costs. What’s not to like?

Once CEOs realise that this tremendous competitive advantage is well within their grasp at low cost, the percentage of total SMEs embarking on their own business excellence journey […]

September 30th, 2015|0 Comments

CEO Role in Business Excellence Implementation

The CEO role is critical. We have yet to see a successful SME / SMB Business Excellence implementation led by other than the CEO. The CEO must become the ‘Excellence Leader’ and drive, not merely participate in, the implementation.
CEO Role in Business Excellence Implementation – What not to do!
Nothing kills an implementation faster than a CEO that accepts nomination at the inaugural strategic planning workshop to be an Objective Owner and / or a Process Manager of a key process, and then not do their part in specifying the […]

July 16th, 2015|0 Comments