by Mark James | Feb 14, 2020 | business case, Business Excellence, net benefits, payback, ROI, SMB, SME
Your Case is compelling Business Excellence results when, championed by the CEO, a business implements a proven holistic approach for business transformation involving all employees. Over time, every aspect of the business is impacted for the better. We have put... 
by Mark James | Jan 30, 2020 | Business Excellence
Business Excellence is defined simply as: An integrated collection of proven practices for how a business should operate to become the best it can possibly be – i.e. world class. It is applicable to all businesses whether private or public, for-profit or... 
by Mark James | Jan 30, 2020 | Business Excellence
When it comes to implementing business excellence, SMEs / SMBs are not just small versions of large businesses. They require a much simpler and more direct ‘hands-on’ way of implementing excellence for maximum return on investment. The traditional large... 
by Mark James | Jan 30, 2020 | Business Excellence
Market penetration of Business Excellence in the huge SME / SMB sector of the global economy is less than about 1 percent. It’s time to change that. We need to change the way we implement business excellence in Small and Medium Businesses. SMEs / SMBs are NOT... 
by Mark James | Jan 21, 2020 | Business Excellence
The My Business Excellence (MBE) Framework is for any SME / SMB that wishes to become high performing in the shortest possible time. It comprises five Prerequisites for excellence, all driven by the need to ensure Customer Delight in everything. [Purchase a copy of...