by Mark James | Jan 21, 2020 | Business Excellence
The My Business Excellence (MBE) Framework is for any SME / SMB that wishes to become high performing in the shortest possible time. It comprises five Prerequisites for excellence, all driven by the need to ensure Customer Delight in everything. [Purchase a copy of... 
by Mark James | Jan 13, 2020 | Business Excellence
Avoiding the risk of failure with business improvement methods There are two essentials for minimising the risk of failure with implementing one or more business improvement methods in any SME / SMB: Be willing to change the way things are done Understand the relative...