by Mark James | Feb 14, 2020 | business case, Business Excellence, net benefits, payback, ROI, SMB, SME
Your Case is compelling Business Excellence results when, championed by the CEO, a business implements a proven holistic approach for business transformation involving all employees. Over time, every aspect of the business is impacted for the better. We have put... 
by Mark James | Jan 31, 2020 | Business Excellence
Theory and practice for excellence in business This long awaited book by Mark Rehn and Mark James is now available here. It contains detailed HOW TO instructions for full implementation of excellence and is designed for small to medium businesses and management... 
by Mark James | Jan 30, 2020 | Business Excellence
Business Excellence is defined simply as: An integrated collection of proven practices for how a business should operate to become the best it can possibly be – i.e. world class. It is applicable to all businesses whether private or public, for-profit or... 
by Mark James | Jan 30, 2020 | Business Excellence
When it comes to implementing business excellence, SMEs / SMBs are not just small versions of large businesses. They require a much simpler and more direct ‘hands-on’ way of implementing excellence for maximum return on investment. The traditional large... 
by Mark James | Jan 30, 2020 | Business Excellence
Market penetration of Business Excellence in the huge SME / SMB sector of the global economy is less than about 1 percent. It’s time to change that. We need to change the way we implement business excellence in Small and Medium Businesses. SMEs / SMBs are NOT... 
by Mark James | Jan 25, 2020 | Business Excellence, FAQs
Not long! The benefits from your first few Fast Process Improvement (FPI) projects conducted during your first year will far exceed all your associated internal and external costs. Their average benefit to cost ratio will exceed 10 : 1. And you will complete at least...