by Mark James | Feb 14, 2020 | business case, Business Excellence, net benefits, payback, ROI, SMB, SME
Your Case is compelling Business Excellence results when, championed by the CEO, a business implements a proven holistic approach for business transformation involving all employees. Over time, every aspect of the business is impacted for the better. We have put... 
by Mark James | Jan 22, 2020 | Business Excellence
Bridging the Chasm between strategy and execution is a feature of our methodology for implementing Business Excellence. The following snippet is from an insightful blog by Doug Sundheim, and explains why more than 60% of all strategic plans fail to be implemented:... 
by Mark James | May 14, 2017 | Business Excellence
The 3 Categories of Business Excellence Tools Business Excellence tools for SMEs / SMBs are explained in 3 categories. First be clear on the desired outcome for your business and then choose carefully for most value. Some tools may be regarded as significant business... 
by Mark James | Jul 15, 2016 | Business Excellence
There are 5 Prerequisites for successful implementation of Business Excellence in any SME / SMB With Customer Delight throughout, the Prerequisites are… Process Design & Improvement (probably the best investment you’ll ever make) Shared Strategic...