by Mark James | Jan 14, 2020 | Business Excellence, FAQs
The CEO / Owner / Manager should assume the Excellence Leader role. The Excellence Leader will work with the My Business Excellence (MBE) team to drive the implementation forward. He or she will need to devote approximately 25% of their time to this crucial role. In... 
by Mark James | Aug 13, 2016 | Business Excellence
Barriers to entry for SMEs / SMBs currently abound in relation to their potential implementation of Business Excellence. Since the late 1950s, we have known that a well-structured approach to Business Excellence yields tremendous net benefits for an SME / SMB.... 
by Mark James | May 6, 2016 | Business Excellence
The CEO role is critical. We have yet to see a successful SME / SMB Business Excellence implementation led by other than the CEO. The CEO must become the ‘Excellence Leader’ and drive, not merely participate in, the implementation. CEO Role in Business Excellence...