by Mark James | May 6, 2016 | Business Excellence
The CEO role is critical. We have yet to see a successful SME / SMB Business Excellence implementation led by other than the CEO. The CEO must become the ‘Excellence Leader’ and drive, not merely participate in, the implementation. CEO Role in Business Excellence... 
by Mark James | Apr 20, 2016 | Business Excellence, FAQs
They most value 5 things: Having detailed ‘How To’ instructions for the entire journey Implementing their Strategic Plan in full Focussing all operational improvements through their 1-page Process Model Having an easy-to-use (graphical) Management Information System... 
by Mark James | Sep 30, 2015 | Business Excellence, FAQs
Implement Business Excellence 3 times faster than traditional consultant-led approaches The traditional consultant-led model for full implementation of business excellence has failed SMEs and SMBs. Unfortunately, penetration of the global SME / SMB sector with that...