by Mark James | Feb 14, 2020 | business case, Business Excellence, net benefits, payback, ROI, SMB, SME
Your Case is compelling Business Excellence results when, championed by the CEO, a business implements a proven holistic approach for business transformation involving all employees. Over time, every aspect of the business is impacted for the better. We have put... 
by Mark James | Jan 30, 2020 | Business Excellence
When it comes to implementing business excellence, SMEs / SMBs are not just small versions of large businesses. They require a much simpler and more direct ‘hands-on’ way of implementing excellence for maximum return on investment. The traditional large... 
by Mark James | Jul 15, 2016 | Business Excellence
There are 5 Prerequisites for successful implementation of Business Excellence in any SME / SMB With Customer Delight throughout, the Prerequisites are… Process Design & Improvement (probably the best investment you’ll ever make) Shared Strategic...