by Mark James | Aug 13, 2016 | Business Excellence
Barriers to entry for SMEs / SMBs currently abound in relation to their potential implementation of Business Excellence. Since the late 1950s, we have known that a well-structured approach to Business Excellence yields tremendous net benefits for an SME / SMB.... 
by Mark James | Jul 15, 2016 | Business Excellence
There are 5 Prerequisites for successful implementation of Business Excellence in any SME / SMB With Customer Delight throughout, the Prerequisites are… Process Design & Improvement (probably the best investment you’ll ever make) Shared Strategic... by Mark James | May 6, 2016 | Business Excellence
The CEO role is critical. We have yet to see a successful SME / SMB Business Excellence implementation led by other than the CEO. The CEO must become the ‘Excellence Leader’ and drive, not merely participate in, the implementation. CEO Role in Business Excellence... 
by Mark James | Apr 20, 2016 | Business Excellence, FAQs
They most value 5 things: Having detailed ‘How To’ instructions for the entire journey Implementing their Strategic Plan in full Focussing all operational improvements through their 1-page Process Model Having an easy-to-use (graphical) Management Information System... 
by Mark James | Sep 30, 2015 | Business Excellence, FAQs
Implement Business Excellence 3 times faster than traditional consultant-led approaches The traditional consultant-led model for full implementation of business excellence has failed SMEs and SMBs. Unfortunately, penetration of the global SME / SMB sector with that...