by Mark James | Oct 11, 2017 | Business Excellence, FAQs
The My Business Excellence Platform will always contain the very latest version of your 1-page Process Model and your 1-page Strategic Plan. However, if either diagram is printed at any time via a screen grab, it will be important to add the version number and the... 
by Mark James | Sep 29, 2017 | Business Excellence, FAQs
The first thing to do is to find out why – well before things reach a crisis point. There are 4 golden rules for maintaining momentum: Ensure you never skip any of the sequential implementation steps specified in the implementation guidelines. Never let the... 
by Mark James | Sep 7, 2017 | Business Excellence, FAQs
Probably not. The intent is to work with your existing people and have them work up to 5% of their time on average working ON the business (via these techniques) and 95% of their time working IN the business. The return on the 5% investment of their time will be... 
by Mark James | Aug 21, 2017 | Business Excellence, FAQs
Primarily, this is a question for your leadership – making clear your expectations of employees. You should encourage and arrange for all your people to spend some time (typically about 5% of their available work time) to work ON the business. To just ‘add’ to their... 
by Mark James | Jun 10, 2017 | Business Excellence, FAQs
You will need to check with the agency responsible for administering such awards in your own country. Our implementation approach is consistent with the recognised international frameworks, but is unashamedly simpler and more direct to meet the needs of SMEs / SMBs.... 
by Mark James | Apr 20, 2016 | Business Excellence, FAQs
They most value 5 things: Having detailed ‘How To’ instructions for the entire journey Implementing their Strategic Plan in full Focussing all operational improvements through their 1-page Process Model Having an easy-to-use (graphical) Management Information System...