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What has been the experience of others in applying the My Business Excellence approach?

What has been the experience of others in applying the My Business Excellence approach?

by Mark James | Jan 19, 2020 | Business Excellence, FAQs

Prior to codifying this approach for low cost online access with consulting support, hundreds of our clients realised the substantial net benefits of the consulting assistance to varying degrees. The greatest benefits flowed to those who implemented all five...
Why bother to implement Business Excellence when we seem to be doing OK?

Why bother to implement Business Excellence when we seem to be doing OK?

by Mark James | Jan 18, 2020 | Business Excellence, FAQs

The benefits of business excellence are immense. But it’s your call not to proceed if you believe OK is good enough. Excellence is not compulsory. Professor Jim Collins famously said: “Good is the enemy of Great”. In a similar vein, CEOs all too often say: “If it...
Who should drive the implementation of Business Excellence?

Who should drive the implementation of Business Excellence?

by Mark James | Jan 14, 2020 | Business Excellence, FAQs

The CEO / Owner / Manager should assume the Excellence Leader role. The Excellence Leader will work with the My Business Excellence (MBE) team to drive the implementation forward. He or she will need to devote approximately 25% of their time to this crucial role. In...
Is there a limit to the number of Key Business Processes depicted in the 1-page Process Model?

Is there a limit to the number of Key Business Processes depicted in the 1-page Process Model?

by Mark James | Oct 17, 2017 | Business Excellence, FAQs

Yes. About 14 is the limit for readability at a reasonable font size for a 1-page diagram. Having more than 14 probably means that some of the processes depicted are actually sub-processes of the organisation’s Key Business Processes and therefore should not be shown....
Does applying the My Business Excellence (MBE) framework form the basis for a Business Excellence Award?

Does applying the My Business Excellence (MBE) framework form the basis for a Business Excellence Award?

by Mark James | Jun 10, 2017 | Business Excellence, FAQs

You will need to check with the agency responsible for administering such awards in your own country. Our implementation approach is consistent with the recognised international frameworks, but is unashamedly simpler and more direct to meet the needs of SMEs / SMBs....
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