by Mark James | Feb 14, 2020 | business case, Business Excellence, net benefits, payback, ROI, SMB, SME
Your Case is compelling Business Excellence results when, championed by the CEO, a business implements a proven holistic approach for business transformation involving all employees. Over time, every aspect of the business is impacted for the better. We have put... 
by Mark James | Jan 30, 2020 | Business Excellence
Market penetration of Business Excellence in the huge SME / SMB sector of the global economy is less than about 1 percent. It’s time to change that. We need to change the way we implement business excellence in Small and Medium Businesses. SMEs / SMBs are NOT... 
by Mark James | Jan 25, 2020 | Business Excellence, FAQs
Not long! The benefits from your first few Fast Process Improvement (FPI) projects conducted during your first year will far exceed all your associated internal and external costs. Their average benefit to cost ratio will exceed 10 : 1. And you will complete at least... 
by Mark James | Jan 18, 2020 | Business Excellence, FAQs
The benefits of business excellence are immense. But it’s your call not to proceed if you believe OK is good enough. Excellence is not compulsory. Professor Jim Collins famously said: “Good is the enemy of Great”. In a similar vein, CEOs all too often say: “If it... 
by Mark James | Apr 20, 2016 | Business Excellence, FAQs
They most value 5 things: Having detailed ‘How To’ instructions for the entire journey Implementing their Strategic Plan in full Focussing all operational improvements through their 1-page Process Model Having an easy-to-use (graphical) Management Information System...